How can we help you?

What is a canvas art print?

Artsy Canada's canvas art prints (also know as "giclees" are created by using digital art images and printed using professional printers and archival inks directly onto premium canvas.  Each finished print is hand-stretched over wooden gallery frame bars and secured with galvanized staples. All our canvas art prints don't require any framing and come finished with a sharp black edge offering a clean look when hung against any wall paint colour.


Product details for our canvas art prints include:

  • Made-to-order canvas art prints are hand-stretched over 1.5" gallery thick wooden frames 
  • Secured with galvanized staples
  • Ready-to-hang out of the box with hanging hardware on the back (wire)
  • No framing required. All canvas art prints are finished with a black edging

All canvas prints use:

  • Premium poly/cotton blend canvas (made in Canada)
  • Finishing laminate to protect your canvas art print from fading or cracking for hundreds of years
  • Custom wooden frames from Canadian renewable resources
  • Archival printing inks

Do I need to frame my canvas art print?

No! The beauty of our canvas art prints is that they come ready-to-hang out of the box and require no framing. Each piece is stretched over a 1.5" thick wooden frame and is finished with a black edging.


If you like the look of a canvas art print with a frame our canvas prints canvas be framed/finished the same as any original painting would be.

Any tips for selecting the right canvas size?

If you have decided on a space and an image that you're interested in, we recommend using painters tape (that can be purchased at any hardware store) to tape off one or two size options directly onto your wall. This will give you a better visual to see what size could work best without damaging the paint on your walls.

Are your canvas art prints limited editions?

No. We believe that art should be accessible to everyone.  Our open-edition prints are a terrific way for art lovers of all budgets to add original art to their walls and lives. 


By offering our customers open-edition prints we also don't restrict Artsy Canada's featured artists from gaining more exposure and sales for their artwork. 

How heavy are your canvases? Do I need anything special to hang them?

Our canvas art prints are surprisingly light weight due to their wooden frame. (Ranging from 2-6 pounds).

We recommend using a picture hanging hook with a nail that will support items up to 30 pounds.  

Will sunlight or weather (temperatures) damage my canvas art print?

No. Each canvas art print is coated with environmentally friendly UV protection that provides optimal protection from scratches, fading and impacts from temperatures. This coating helps preserve your canvas art print making them a durable decor choice for homes, offices and cottages.

Can I clean my canvas print?

A general dusting using a soft micro-fiber cloth or generic household dusting wand will help keep your artwork in its best shape. If you ever spill something on your canvas art print, stick to cleaning using a damp cloth and plain water.

How do I place a canvas print order?

Placing an order with us is easy.  Follow the shopping cart prompts and once your order has been placed you'll receive a confirmation email to let you know that your order has been processed.

In roughly two weeks time you will receive a second email notification with a tracking number for your new artwork so you can make any custom delivery notes regarding drop-off locations. 


Please keep in mind that we start canvas production soon after receiving an order.  If for some reason you need to cancel your order please contact us as quickly as possible to see if we can stop production.

How are artists selected for your website?

Artsy Canada features exclusively Canadian artists by invitation only.  Our artists are selected based on their style, experience and dedication to their craft.  We are proud to offer a wide variety of styles and themes that are unique to each individual artist. 

How long does it take to get my canvas art print delivered?

Once your order has been shipped you will be provided with a tracking number via email.  The shipping transit times vary depending on which part of Canada to where the package is being shipped.  Our standard average production and shipping turnaround time is 2 weeks although remote and holiday seasons may vary these timelines slightly. 

What kind of packaging for shipping do you use? What about damages?

When packaging orders, canvas art prints are always protected with shrink wrap and corner protectors. They are meticulously packaged to ensure safe delivery.  However, accidents may happen. If your art is damaged through transport we will replace the piece free of charge. 

What are your shipping costs in Canada?

Canada-wide ground shipping is free on all canvas art print orders.


Rural Deliveries: A UPS surcharge may apply to rural region deliveries. If this surcharge is applicable to your order you will be prompted with the surcharge fee during checkout. 

Do you offer global shipping?

Yes. We are happy to ship world-wide.  Please contact us with the address of your arts shipping desination so we can get a quote for you right away.

Late Shipments / Weather Delays

Although it doesn't happen often, once in a while a package may arrive late due to poor weather conditions.  Unfortunately we cannot be held responsible for weather related delays and a refund or discount in this circumstance would not be issued.

Which shipping carriers do you use?

Our preferred shipping carriers include UPS, CanPar and Dicom.

What is your return policy?

Artsy Canada wants you to be 100% happy with your new art purchase.  If you have an issue with your piece please contact Laura directly at laura@artsycanada.com to express your concern.  Providing us with as much information as possible including a photo of your issue would be helpful. Once we've identified the problem we will send you a replacement or issue a refund right away.


We ask that any return requests are made within 14 days of receiving your artwork.