How can we help you?
What is a canvas art print?
Artsy Canada's canvas art prints (also know as "giclees" are created by using digital art images and printed using professional printers and archival inks directly onto premium canvas. Each finished print is hand-stretched over wooden gallery frame bars and secured with galvanized staples. All our canvas art prints don't require any framing and come finished with a sharp black edge offering a clean look when hung against any wall paint colour.
Product details for our canvas art prints include:
- Made-to-order canvas art prints are hand-stretched over 1.5" gallery thick wooden frames
- Secured with galvanized staples
- Ready-to-hang out of the box with hanging hardware on the back (wire)
- No framing required. All canvas art prints are finished with a black edging
All canvas prints use:
- Premium poly/cotton blend canvas (made in Canada)
- Finishing laminate to protect your canvas art print from fading or cracking for hundreds of years
- Custom wooden frames from Canadian renewable resources
- Archival printing inks
Do I need to frame my canvas art print?
No! The beauty of our canvas art prints is that they come ready-to-hang out of the box and require no framing. Each piece is stretched over a 1.5" thick wooden frame and is finished with a black edging.
If you like the look of a canvas art print with a frame our canvas prints canvas be framed/finished the same as any original painting would be.
Any tips for selecting the right canvas size?
Are your canvas art prints limited editions?
No. We believe that art should be accessible to everyone. Our open-edition prints are a terrific way for art lovers of all budgets to add original art to their walls and lives.
By offering our customers open-edition prints we also don't restrict Artsy Canada's featured artists from gaining more exposure and sales for their artwork.
How heavy are your canvases? Do I need anything special to hang them?
Our canvas art prints are surprisingly light weight due to their wooden frame. (Ranging from 2-6 pounds).
We recommend using a picture hanging hook with a nail that will support items up to 30 pounds.
Will sunlight or weather (temperatures) damage my canvas art print?
Can I clean my canvas print?
How do I place a canvas print order?
Placing an order with us is easy. Follow the shopping cart prompts and once your order has been placed you'll receive a confirmation email to let you know that your order has been processed.
In roughly two weeks time you will receive a second email notification with a tracking number for your new artwork so you can make any custom delivery notes regarding drop-off locations.
Please keep in mind that we start canvas production soon after receiving an order. If for some reason you need to cancel your order please contact us as quickly as possible to see if we can stop production.
How are artists selected for your website?
How long does it take to get my canvas art print delivered?
What kind of packaging for shipping do you use? What about damages?
What are your shipping costs in Canada?
Canada-wide ground shipping is free on all canvas art print orders.
Rural Deliveries: A UPS surcharge may apply to rural region deliveries. If this surcharge is applicable to your order you will be prompted with the surcharge fee during checkout.
Do you offer global shipping?
Late Shipments / Weather Delays
Which shipping carriers do you use?
What is your return policy?
Artsy Canada wants you to be 100% happy with your new art purchase. If you have an issue with your piece please contact Laura directly at firstname.lastname@example.org to express your concern. Providing us with as much information as possible including a photo of your issue would be helpful. Once we've identified the problem we will send you a replacement or issue a refund right away.
We ask that any return requests are made within 14 days of receiving your artwork.